Privacy Policy

Quest Books is a brand of Chaillan Publications LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and protect information when you visit questbooks.ai or place an order with us.

Information we collect

When you make a purchase or contact us, we may collect information such as your name, email address, shipping and billing address, and order details. Payment card information is processed securely by our payment provider and is not stored by us.

Like most websites, our store may automatically collect limited technical information (such as browser type, device information, and pages visited) through cookies and similar technologies to keep the site working and to improve your experience.

How we use information

To process and fulfill your orders and provide customer support.
To communicate with you about your orders and, if you opt in, occasional updates.
To operate, secure, and improve our website.
To comply with legal obligations.

Children’s privacy

Our books are made for children, but our online store is intended for use by parents and adults. We do not knowingly collect personal information directly from children. If you believe a child has provided us personal information, please contact us and we will delete it.

Sharing

We do not sell your personal information. We share information only with service providers who help us run our store (for example, payment processing, shipping, and email delivery), and only as needed to provide those services or as required by law.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time. See our Your Privacy Choices page or contact us to make a request.